Privacy Policy

At CareNT, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, NDIS number, medical or care-related information.

• Usage Data: Data on how you access and use our services, including IP addresses, device type, browser type, and website usage.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services

• To personalize your experience and meet your care needs

• To communicate with you about services, updates, and offers

• To comply with legal requirements, including NDIS regulations

3. Data Storage and Security

We take reasonable steps to protect your data from unauthorized access, loss, or misuse. Your data will be stored securely, and we will retain it only for as long as necessary to fulfill the purposes outlined in this policy.

4. Sharing of Information

We will not sell, rent, or lease your personal information to third parties. We may share your information in the following cases:

• With service providers who assist in providing our services

• To comply with legal obligations or protect our rights

• With your consent or as part of the NDIS process

5. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Withdraw your consent for data processing, where applicable

• Request a copy of the information we hold about you

For any requests, please contact us using the details below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: admin@carent.com.au
Phone: 1300 073 421
Visit Us: 22/21 Cavanagh Street, Darwin City, 0800

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.